1. What to do after receiving the user key in your email?
 

2. Moving from Windows XP/XP Professional to Windows Vista or Windows 7

3. Could not start the program in XP and saw this message: "Create Process failed; code 14001 This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

4. I am a registered user. When I tried to start the new version, I saw this "DbgLog" dialog box.

Select the "Enter Key" button to display the "Enter Key" dialog box,

then use "Copy (Ctrl+C)" and "Paste (Ctrl+V)" actions to transfer your user name and  key code from the email to the dialog box. Then select OK.

If the key code is correctly transferred, you will see the following dialog box:

Click OK and your PageFocus program will automatically started.

2. Moving from Windows XP/XP Professional to Windows Vista or Windows 7

Windows Vista introduces the use of the UAC (User Account Control) which prohibits a regular user from writing to the program folder. To support Vista and Windows 7, PageFocus creates a "Home" directory with the product name (for example, "PageFocus Draw") under user's document directory and keep all the program-related user files in that directory (these files are previously kept in the program folder). In addition, if you install PDF support, a separate folder named "PageFocusPDF" is created.

3. Could not start the program in XP and saw this message: "Create Process failed; code 14001 "Create Process failed; code 14001..."

It looks like your PC is missing or having out-of-date files required for running the program. Please download and install the following file from Microsoft:

http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

Then restart your PageFocus program.